Jpay
Reviews and Complaints
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNeeded to transfer stamps
- Usually works fantastic
- Crashes
Preferred solution: Free stamps
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMy husband never got my JPay video gram
Preferred solution: Deliver product or service ordered
Need to unlock jp6 tablet
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNeed to see if payment went thru
- Easy to connect
- Have to email email
Preferred solution: See if payment went thru
Pictures removed from email
User's recommendation: Not like you have a choice, JPay has the monoply
$ 105 of my money is in the machine @ LSP @ Angola
User's recommendation: Find out if the machine is working .
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Took forever to get a live human response that was acurate and truthful.
They finally gave me a number that is for problem resolutions 888-979-JPAY.
- It is the fastest safest cheapest was to send money to inmates
- Product purchases are slow hard to speak to a real person
Preferred solution: I eventually got what I paid for, it just took a long time.
User's recommendation: Don't wait for them to decide to give you the correct number. If there is a problem dial 888-979-JPAY.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCan state take funds out of inmates jpay account?
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRestricted from emailing nephew
Preferred solution: I would like for my privilege of emailing my nephew to be considered after being restricted
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerJust got out of prison
Preferred solution: Full refund
Can not get a email from my son
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Buena Vista, VirginiaCan’t get anyone on the phone to talk to Canton resolve my problem unless I talk to a person
El servicio al cliente de Jpay no es muy eficiente. Deseo consultar con un representante y no logro hacerlo
On HOLD almost two hours
Do you think it’s been a long time since 121**** i’ve changed card do you think thats the problem
Preferred solution: Im trying to use my Jpay app $ I have A different credit card
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Ewwwwwwwwwwwwwwwwwwwwwwwwwww. With weak family members like you, it's not wonder your nephew is in the Stalag.